Cookie Policy & Cookie Settings

This Cookie Policy explains how Velanci uses cookies and similar technologies on our website. It also explains how you can manage your cookie preferences at any time.

What cookies are
Cookies are small text files stored on your device when you visit a website. They help the site work properly, remember your preferences, and (in some cases) help us understand how the site is used so we can improve it. Similar technologies can include pixels and local storage, which may be used for similar purposes.

How we use cookies
We use cookies to operate our website, keep it secure, and support key functions such as checkout and account features. Some cookies help with site performance and analytics, and some may be used for advertising or measuring the effectiveness of marketing, depending on your settings.

Types of cookies you may see
Strictly necessary cookies are required for the website to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting privacy preferences, logging in, or filling in forms.

Analytics or performance cookies help us understand how visitors use the site so we can improve pages, navigation, and performance. These cookies are only used when you allow them.

Functional cookies allow the website to remember choices you make, such as language or region, to provide a more personalised experience. These cookies are only used when you allow them.

Marketing cookies may be used to help deliver more relevant ads and measure marketing performance. They may be set by us or by third parties. These cookies are only used when you allow them.

Third-party cookies
Some cookies may be placed by third-party services that appear on our website (for example, payment providers, analytics services, or marketing platforms). Third parties may process information collected through cookies in accordance with their own policies. Where required, these cookies are controlled by your cookie settings.

Cookie settings and how to change your preferences
You can manage your cookie preferences at any time using the cookie banner on our website. If your banner is not visible, you can reopen it through the “Cookie Settings” link in the footer (where available). You can also control cookies through your browser settings. Please note that blocking certain cookies may affect how the site works, including checkout and account features.

How long cookies last
Some cookies are session cookies, which expire when you close your browser. Others are persistent cookies, which stay on your device for a set period or until you delete them. The exact duration depends on the cookie’s purpose and the provider.

Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how our website operates. Any updates will be posted on this page.

If you have questions about cookies or privacy on our website, contact us at 

📋Contact Us
📩Email: support@velanci.com

📞Phone: +441133508615

Business Hours:
Monday to Friday: 9:00 AM - 5:00 PM (GMT)
Saturday: Closed
Sunday: Closed

✅We aim to respond to all messages within 24 hours.