Accessibility Statement

Velanci is committed to providing a website experience that is accessible to as many people as possible, including customers who use assistive technologies. We aim to make our website clear, usable, and inclusive, and we continue to improve accessibility over time.

Our approach
We work to ensure our website content and features are easy to navigate and understand, including on mobile devices. Where possible, we aim to support common accessibility needs such as readable text, logical page structure, keyboard navigation, and compatibility with screen readers.

Ongoing improvements
Accessibility is an ongoing process. We periodically review our website and make improvements to usability and accessibility. As technology and our store features change, we continue to update pages, content, and design elements.

Known limitations
Some content or third-party features (such as embedded apps, payment tools, or external widgets) may have accessibility limitations that are outside of our direct control. We will do our best to provide alternatives or assistance where reasonable.

Need help or want to report an issue
If you have difficulty using any part of our website, or if you want to report an accessibility issue, please contact us and tell us what page you were on and what you were trying to do. If possible, include the device and browser you were using. We will aim to respond and assist as quickly as we can.

📋Contact Us
📩Email: support@velanci.com

📞Phone: +441133508615

Business Hours:
Monday to Friday: 9:00 AM - 5:00 PM (GMT)
Saturday: Closed
Sunday: Closed

✅We aim to respond to all messages within 24 hours.